Here at BTangible we want your experience to be as flawless and fluid as possible. We created a Terms and Conditions outlining our policy.

Still have questions? Go to the contact information section under the info tab and we will get back to you as soon as possible.

 

Payment and Shipping

  • Currently only shipping to the United States
  • BTangible features a dedicated IP address and SSL certificate to keep your information safe and secure
  • BTangible never stores any credit card information
  • We use Braintree gateway and Paypal to checkout
  • A Paypal account is not required for you to check out
  • Contact us at btrentd@btangible.com if you would like to request a bulk order
  • Shipping is $5-$8 (each additional item is $3 for shipping)
  • Free shipping is available on orders over $50
  • Standard shipping will most likely arrive in 6-12 days (we use USPS)
  • No Saturday delivery

Returns and Exchanges

  • We will reship your order if it does not get to you – just let us know
  • Store credit will be given within 30 days as long as product is in brand new condition (ship it to the return address provided on your packing slip)
  • Buyer is responsible for all return shipping
  • No returns after 30 days
  • Defective orders will also receive store credit within 30 days

 

Other Store Policies and Procedures

  • We do not offer gift wrapping – but you can directly ship it to someone by simply putting their address in the shipping address